ivibet1 Privacy Policy

01 Who We Are

ivibet1 ("we", "us", "our") is an online gaming platform accessible at ivibet1.app, offering live casino games, slots, bingo, lucky dice, virtual casino experiences, and sports betting services to eligible players in the Philippines. ivibet1 is the data controller responsible for the personal data collected through this platform.

ivibet1 operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as overseen by the National Privacy Commission (NPC) of the Philippines. Our operations are also subject to PAGCOR compliance requirements, which include specific obligations regarding player data and identity verification.

02 Personal Data We Collect

ivibet1 collects the following categories of personal data from players:

ivibet1 does not collect sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and regulatory compliance purposes.

03">How We Collect Your Data

ivibet1 collects personal data through the following means:

• Direct registration: Information you provide when creating your ivibet1 account, including your name, date of birth, email address, and contact number.
• KYC submissions: Identity documents, proof of address, and payment method verification materials submitted during the verification process.
• Platform activity: Data generated automatically as you use ivibet1, including game play records, wager history, session data, and account activity logs.
• Payment transactions: Financial data exchanged with payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank when you make deposits or request withdrawals.
• Customer support interactions: Records of communications between you and the ivibet1 support team, including live chat transcripts and email correspondence.
• Cookies and tracking technologies: Technical data collected automatically through your browser or device when you access the ivibet1 platform. See Section 7 for full details.
• Third-party verification providers: Identity and fraud screening data received from KYC and AML compliance service providers engaged by ivibet1.

04 Why We Use Your Data

ivibet1 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your ivibet1 player account, including processing your registration and verifying your identity.
• Service delivery: To provide access to ivibet1's full range of gaming products — including live casino, slots, bingo, lucky dice, and virtual casino — and to process your wagers and winnings.
• Payment processing: To facilitate deposits and withdrawals via your chosen payment method, and to verify that transactions are legitimate and authorized by you.
• Regulatory compliance: To fulfil ivibet1's obligations under PAGCOR regulations, the Data Privacy Act of 2012, and applicable Anti-Money Laundering (AML) laws, including player identity verification and transaction monitoring.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the platform and its players.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, to enforce responsible gaming tools such as deposit limits and self-exclusion, and to comply with player protection obligations.
• Customer support: To respond to your queries, complaints, and requests, and to maintain records of support interactions for quality assurance purposes.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the performance, security, and user experience of the ivibet1 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may withdraw this consent at any time.

05 Legal Basis for Processing

ivibet1 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and ivibet1 — including account registration, game delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting duties.
• Legitimate interests: Processing carried out for ivibet1's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

ivibet1 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and AML providers: Third-party identity verification and anti-money laundering screening services engaged by ivibet1 to fulfil regulatory compliance obligations.
• Game content providers: Licensed game studios and live dealer platform providers who supply gaming content to ivibet1, where access to limited player data is required for game delivery and dispute resolution.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on ivibet1's behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulatory order.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by ivibet1, subject to professional confidentiality obligations.

All third-party service providers engaged by ivibet1 are contractually required to process personal data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable data protection laws.

07 Cookies & Tracking Technologies

ivibet1 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be placed on your device when you access ivibet1:

You may manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the ivibet1 platform. Consent-based cookies will only be activated where you have provided explicit consent.

08 Data Retention

ivibet1 retains your personal data for the following periods, after which data is securely deleted or irreversibly anonymized:

• Account and identity data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML compliance obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with the Anti-Money Laundering Act and applicable tax regulations.
• Gaming activity records: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing consent records: Retained for the duration of your consent, plus one (1) year following withdrawal of consent, as evidence of compliance.

Where retention beyond these periods is required by a specific legal obligation, court order, or ongoing regulatory investigation, ivibet1 will retain the relevant data until that obligation is fulfilled.

09 Data Security

ivibet1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and ivibet1 servers is encrypted using TLS 1.3 protocol.
• Encryption at rest: Sensitive personal and financial data stored on ivibet1 systems is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized ivibet1 personnel and service providers on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Security monitoring: ivibet1 operates continuous security monitoring, intrusion detection systems, and regular vulnerability assessments to identify and address potential threats.
• Incident response: ivibet1 maintains a documented data breach response procedure. In the event of a breach affecting your personal data, ivibet1 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While ivibet1 takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your ivibet1 account credentials.

10 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ivibet1:

• Right to be informed: The right to know what personal data ivibet1 collects about you and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ivibet1 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to ivibet1's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the ivibet1 Data Protection Officer using the details in Section 14. ivibet1 will respond to all verified requests within 30 calendar days of receipt.

11 Children's Privacy

ivibet1 is strictly an adult gaming platform. In accordance with Philippine gaming regulations, access to ivibet1 is prohibited for individuals under the age of 21 years. ivibet1 does not knowingly collect personal data from individuals under 21.

If ivibet1 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned to the source payment method following verification. If you believe a minor has registered on ivibet1, please contact our support team immediately.

12 Cross-Border Data Transfers

ivibet1 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where ivibet1 engages international game content providers or cloud infrastructure services.

Where such transfers occur, ivibet1 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Data Privacy Act of 2012 and the National Privacy Commission. ivibet1 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or a lawful transfer mechanism.

13 Changes to This Privacy Policy

ivibet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The current version of the Privacy Policy, together with its effective date and version number, will always be accessible on this page.

Where changes are material, ivibet1 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the ivibet1 platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree to the updated policy, you may request account closure by contacting our support team.

14 Contact & Data Protection Officer

ivibet1 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.